Privacy Policy

Effective Date: October 11, 2025

Snap Shack (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information through our website https://snap-shack.com and related services. By using our site, you agree to this Policy.

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1. Information We Collect

We collect personal information that you voluntarily provide when using our website, such as:

• Contact Information: your name, email address, phone number, and zip code submitted via our contact or quote request forms.
• Booking Information: event details (date, location, and type of event) used to provide rental quotes or confirm reservations.
• Usage Data: browser type, device information, IP address, pages visited, and referral URLs collected automatically through analytics tools (e.g., Google Analytics).
• Cookies: small data files used to improve website performance and user experience. You may disable cookies in your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to inquiries, provide quotes, and schedule events.
• To send transactional or service-related communications (e.g., booking confirmations or follow-ups).
• To improve our website’s functionality, design, and user experience.
• For limited marketing or remarketing campaigns, only if you have opted in or provided prior contact through a business inquiry.
• To comply with legal obligations or enforce our Terms of Service.

3. Sharing and Disclosure

We do not sell or rent your personal data. We may share limited information only with:

• Service Providers: trusted vendors (e.g., email, hosting, analytics, or payment processors) who assist in operating our business and who are bound by confidentiality agreements.
• Legal Compliance: if required by law, court order, or government request.
• Business Transfers: in connection with a merger, acquisition, or sale of assets, provided appropriate safeguards remain in place.

4. Data Security

We implement commercially reasonable safeguards (HTTPS encryption, secure hosting, limited-access storage) to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

• You may opt out of marketing emails by following the unsubscribe link in any message.
• You may request correction or deletion of your information by contacting us at info@snap-shack.com.
• Residents of California and certain other states may have additional rights regarding access to and deletion of personal data.

6. Third-Party Services

Our website may include embedded content (e.g., Instagram feeds, maps, or booking widgets) and links to third-party sites. These services have their own privacy practices, which we do not control. We encourage you to review their policies before interacting with them.

7. Children’s Privacy

Our website and services are intended for users aged 13 and older. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to request deletion.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above, comply with legal requirements, or resolve disputes. When no longer needed, data is securely deleted or anonymized.

9. Illinois Biometric Notice

In compliance with the Illinois Biometric Information Privacy Act (BIPA), Snap Shack does not collect or store biometric identifiers (such as facial recognition data) from any photo-booth or event photos. Images captured are provided solely to clients and are not analyzed or retained for biometric or AI purposes.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any revisions will be posted here with a new effective date. Continued use of our website after changes indicates acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact:

Snap Shack LLC
Alton, Illinois 62002 | Serving St. Louis & Western Illinois
info@snap-shack.com
(314) 806-3047

This Privacy Policy was last updated on October 11, 2025.